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Accessibility Statement

Commitment

We are committed to making our products and services accessible to everyone, including people with disabilities. We believe all customers should be able to easily shop Gertrude Hawk Chocolates (GHC), online at gertrudehawk.com and are actively working to improve universal accessibility.

Online Accessibility

In order to provide excellent service to all of our customers, including those with disabilities, we have taken a number of steps to enhance our site and increase its usability by those who access the web using assistive technology. Gertrude Hawk Chocolates has developed our website with accessibility in mind. Our continuted improvements are guided by relevant portions of the Web Content Accessibility Guidelines 2.0, Level AA and other standards, guidelines and recommendations. We have included accessibility features such as: navigability without use of a keyboard, text alternatives for non-text content, and assigned language for web pages. We are always working to improve our website and test our website on a regular basis to monitor its accessibility and usability.

 

If you have questions or concerns about the accessibility of our website, please contact us by calling us at 1-800-822-2032 or by sending an email to webstore@gertrudehawk.com Please provide specific details about the accessibility issue.  Individuals who need an accommodation or a request for auxiliary aids or services please call 1-822-2032 or send an email to webstore@gertrudehawk.com.  Be sure to include contact information such as an email address or telephone number where you can be reached. We will consider and respond to all requests as quickly as possible.

Work in Progress

Let's be honest, no one is perfect. Technology is no different.  Making sure that you have an extraordinary online experience is an ongoing initiative here at Gertrude Hawk Chocolates. We are aware that there may be content on our site that is not fully accessible, and therefore does not provide the best experience for all customers. We continually work on addressing the difficulties users may have with our website.

Reasonable Accommodations

Individuals who need accommodation or a request for auxiliary aids or services please call 1-822-2032 or send an email to webstore@gertrudehawk.com.  Be sure to include contact information such as an email address or telephone number where you can be reached. We will consider and respond to all requests as quickly as possible.

Third-Party Websites

GHC's website may contain links to websites hosted by third parties. GHC does not make claims regarding the accessibility of third-party websites and is not able to make accommodations on such websites.

Feedback

We are always working to ensure that our products and services are accessible to users of all abilities. If you have a suggestion or question about the accessibility of services at Gertrude Hawk Chocolates, please contact us at 1-800-822-2032 or email us at webstore@gertrudehawk.com.  Please be sure to specify the web page/URL and provide detail of the issue so that we may make reasonable efforts to address your concerns.