Accessibility Statement

Our Commitment

At Gertrude Hawk Chocolates, sweetness is at the heart of everything we do — and that includes making sure that our website is accessible to everyone, regardless of ability.

Our goal is to continually improve the accessibility and usability of our website, gertrudehawkchocolates.com, so that all visitors can browse, shop, and engage with our content with ease. We strive to provide equal access and opportunity for all individuals by devoting the time and resources necessary for an experience that works for everyone.

Standards & Guideline

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, established by the World Wide Web Consortium (W3C). These guidelines are the globally recognized standard for web accessibility, focused on making digital content perceivable, operable, understandable, and robust for users of all abilities and assistive technologies.

We have implemented a range of features to help make our website as accessible as possible, and we continue to make adjustments as needed.

Always Improving

Accessibility is not a one-time fix — it is an ongoing commitment, and one we take seriously. We regularly scan, test, and improve our website to identify and resolve accessibility barriers. Our site is updated frequently, and with each update we review the experience to make sure it continues to meet our standards.

While we strive to provide an accessible experience for all users, we acknowledge that some limitations may exist. These may be a result of third-party integrations, technical constraints, or issues not yet identified. We appreciate your patience, and we welcome your feedback to help us improve.

Like crafting the perfect piece of chocolate, getting it just right takes time — and we are always working to make the experience a little sweeter.

Recent Accessibility Updates

The following is a log of our most recent accessibility reviews and updates:

• March 2026

Third-Party Content

Our website may contain links to external sites or third-party content that we do not control. While we make every effort to partner with accessible platforms and select reputable sources, we cannot guarantee that all third-party content will meet the same accessibility standards as our own site.

Contact Us

If you experience difficulty accessing any content on our website, encounter an accessibility barrier, or have suggestions for improvement, we want to hear from you. Please reach out and be sure to include the specific page URL and a description of the issue so we can respond as quickly as possible.

•       By email: support@gertrudehawk.com

•       By phone: 1-800-822-2032

•       By mail: Gertrude Hawk Chocolates: Marketing & Accessibility, 901 Keystone Park, Dunmore PA 18512

We are committed to making every reasonable effort to address accessibility concerns promptly. Thank you for visiting — we are so glad you’re here.