SHIPPING INFORMATION
Information below applies to regular online orders. (does not apply to Fundraising orders)
*Free Standard Shipping for orders $75 or more does not apply to shipments to WARM WEATHER DESTINATIONS.
Due to carrier delays, we are unable to guarantee delivery on specific days of the week. Please know that our team is working around the clock as quickly and safely as possible to fulfill the orders we receive as soon as possible.
Thank you for your patience and understanding during this time.
Deliciously Crafted Chocolates • Packed with Care
We take crafting delicious, gourmet chocolates seriously. That's why every order is packed with great care. Our shipping system monitors the temperature where your package is being delivered to ensure your chocolates arrive in perfect condition. We offer a variety of shipping options including standard, 2-day and overnight services. Typically, your order ships within 1-3 business days from when your order was received.
Most orders placed before 12pm (noon) EST will ship the same day*. Orders placed after 12pm (noon) EST will ship out the next business day.
Warm Weather Destinations
We take extra precautions when shipping chocolates to warm locations. We monitor the weather and offer only expedited shipping services to ALL warm-weather destinations. We want to be sure your chocolates arrive in perfect condition. When the weather gets too warm, our shipping department takes extra care to make sure each chocolate arrives to your doorstep in perfect condition: cool and intact (no one likes melted chocolate). This means we may require expedited shipping or take extra packing precautions, which may increase shipping prices temporarily. You will be notified during checkout of shipping speeds and prices available.
Warm weather shipping does NOT apply to CT, DE, MA, ME, PA, MD, NH, NJ, NY, RI, or VT.
Warm weather destinations will vary throughout the year.
Shipping Options*
Standard Shipping:
Your order should arrive within 1- 5 business days. Most orders placed before 12pm (noon) will ship the same day. Orders placed after 12pm (noon) will ship out the next business day. We DO NOT ship on Fridays or weekends to ensure proper care of your chocolates.
2 Day Shipping:
Typically, orders placed before 12 PM EST on Monday, Tuesday, or Wednesday, ship the same day to arrive within 2 business days. Orders placed after 12 PM EST will ship the next business day. We DO NOT ship on Fridays or weekends to ensure proper care of your chocolates.
Overnight Shipping:
Typically, orders placed before 12 PM EST on Monday, Tuesday, or Wednesday, ship the same day to arrive on the next business day. Orders placed after 12 PM EST will ship the next business day. Orders placed on Thursday after 12pm (noon) EST will ship the following Monday for arrival on Tuesday. We DO NOT ship on Fridays or weekends to ensure proper care of your chocolates.
General Information
Due to the perishable nature of our chocolates, we DO NOT ship outside of the United States. We DO NOT offer shipments to APO/PO box addresses. All shipping prices are based on U.S. currency. Gertrude Hawk Chocolates is not responsible for shipping/delivery delays caused by adverse or unpredictable weather conditions.
